Cancellation, Delivery & Returns

  1. You may reschedule your appointment any time before the appointment date and time from your ‘my account’ section of the website.
  2. You may cancel your appointment by calling us at our helpline numbers, at least one day in advance of the appointment booked by you. We will cancel the appointment and make a refund.
  3. You may cancel an order for supplements within 12 hours after placing it. No cancellations beyond 12 hours will be accepted.
  4. Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.
Delivery& Returns
Delivery Policy

Estimated time of delivery is 7-10 days from date of order.

Shipping is FREE for all orders within India. Currently we deliver only in India.

Return & Exchange Policy

In the unlikely event that your health supplements consignment arrives damaged, you should email us a photo of the damaged product. You must email us at hello@drguptas.com about any damaged items in your shipment within 24 hours of receiving your order. If your claim is genuine, we will surely arrange for a refund / exchange once you send the product back to us.